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Case studies

Outcomes, not activity reports.

A sample of brands we've supported across DTC, retail, marketplaces and the public sector. Full client references available on request.

Ecommerce + Performance

Outdoor & 4WD accessories

Rhino-Rack

Multi market ecommerce growth

Long running engagement supporting Rhino-Rack's global ecommerce program across paid media, on site optimisation and marketplace channels. Worked alongside the in house team to lift conversion and strengthen direct revenue across AU and US markets.

Global

Multi market support

AU + US

Primary channels

DTC + Retail

Funnel coverage

DTC + Paid + Retention

Photography accessories

Urth

Scaled DTC across multiple regions

Supported Urth's global DTC engine across paid media, lifecycle email and conversion optimisation, helping the brand reach photographers and creators across AU, US, UK and EU markets with consistent storytelling and profitable acquisition.

4 regions

Active markets

DTC

Channel focus

Klaviyo

Retention stack

Shopify + Paid

Health & personal care

Mask Co.

End to end ecommerce build

From Shopify build to paid media launch and ongoing optimisation. Set up the brand's core acquisition channels, tracking infrastructure and email program, providing the operational foundation for category led growth.

Shopify

Storefront

Meta + Google

Paid channels

End to end

Engagement scope

DTC + Retail

Functional chocolate

Loco Love

Brand led DTC scale alongside retail

Worked with Loco Love on direct to consumer growth while the brand expanded its retail footprint. Focused on paid acquisition, lifecycle email and on site optimisation that respected the brand's premium, mission led positioning.

DTC + Retail

Dual channel

Premium

Brand tier

Klaviyo

Owned channels

Public sector

Government digital programs

NSW State Government

Supported public sector digital initiatives

Engaged on NSW State Government digital programs, bringing private sector ecommerce and conversion discipline to public facing programs with strict accessibility, governance and compliance requirements.

Gov

Sector

WCAG 2.1

Accessibility standard

Long term

Engagement type

Paid + Email

Beauty & skincare

DTC Skincare Brand

3.2x revenue in 9 months

Rebuilt the Meta creative engine and Klaviyo lifecycle from scratch. Moved the brand from a $80k a month plateau to a steady $260k a month with healthier contribution margin and a doubled repeat rate.

3.2x

Revenue growth

$80k to $260k

Monthly revenue

+18pts

Contribution margin

Amazon

Health supplements

Supplements Co. (anonymised)

ACoS 42% to 18%

Full Amazon restructure across 60 SKUs, listings, A+ content, Brand Store, and the three tier PPC system (Discovery, Performance, Defence). Organic rank lifted on every hero search term inside 90 days.

60 SKUs

Catalogue scope

-57%

ACoS reduction

+44%

Organic rank lift

AI Automation

B2B SaaS

B2B Marketplace (anonymised)

55 hours a week reclaimed

Built a suite of AI agents for vendor onboarding QA, listing moderation and weekly executive reporting. The ops team reclaimed over a full FTE week of capacity and reinvested it into supplier expansion.

55 hrs/wk

Reclaimed capacity

5 agents

Production workflows

n8n + GPT-5

Stack

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